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FAQs

 

 

HOW LONG DOES IT TAKE FOR MY ORDER TO BE PROCESSED?

- Please allow 24-48 hours for handling. All orders placed on evenings, weekends, holidays and during sale periods require 48 hours for handling.

 

DO YOU SHIP INTERNATIONALLY? HOW LONG DOES INTERNATIONAL SHIPPING TAKE?

- Yes! We ship internationally. We offer various shipping speeds and prices. Please note that all shipping transit times are estimates. 

 

DO I HAVE TO PAY CUSTOMS AND DUTY FEES ON MY INTERNATIONAL ORDER?

-Yes, Static Swimwear is not responsible for customs and duty fees. These are the responsibility of the purchaser. Customs and duty fees will vary.

 

ARE YOUR PRICES IN USD? DO YOU HAVE A PRICE CONVERTER FOR INTERNATIONAL CURRENCIES?

-Yes, our prices are in USD. No, we do not have a price converter at this time. 

 

I WANT TO RETURN MY ORDER. WHAT ARE THE STEPS?

-We accept returns within 15 days of your order date and must be received within this timeline, no exceptions. All items must be unworn with all tags and hygienic liners intact and will be received and inspected before refunds are issued. No exceptions. We do not offer free shipping or provide shipping labels for returns. Customers may choose the carrier of their choice.

 

CAN I RETURN A SALE ITEM?

 No. All sale items are final sale and cannot be returned. No exceptions.

 

I WANT TO EXCHANGE MY ORDER. WHAT ARE THE STEPS?

-Exchanges are accepted within 15 days of purchase. Please e-mail us at hello@staticswimwear.com and we will assist you with your exchange. 

 

DO YOU OFFER OVERNIGHT SHIPPING?

- No, we do not offer overnight shipping. We offer express shipping. Please note our 24-48 processing time depending on when your order is placed.

 

 

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